Elevating digital healthcare management for home care agencies

UX/UI DESIGN
MOBILE DEVELOPMENT
WEB DEVELOPMENT
BACKEND DEVELOPMENT
DATA ANALYTICS
HIPAA COMPLIANCE
Orah provides fee-for-service medical concierge and patient monitoring services for privately paid home care agencies.
Through its digital platform, families gain real-time access to their loved onesβ health information, ensuring peace of mind and improving quality of care.
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Together, we set out to redefine how technology supports personalized, compliant, and connected home care.
A complete rebuild for compliant, high-quality patient care
When we joined the Orah project, our objective was to deliver a reliable MVP within six months β one that met both product expectations and HIPAA compliance standards.
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The existing codebase required significant restructuring to meet the technical and regulatory requirements of healthcare software in the United States. Our challenge: build a robust, compliant foundation without sacrificing usability or delivery speed.

Rebuilding under pressure β compliance, performance, and precision
At the outset, the primary task was to stabilize and refactor the code inherited from a previous team. We needed to ensure full system reliability while integrating stringent HIPAA compliance measures.
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HIPAA (Health Insurance Portability and Accountability Act) defines how organizations handle and protect sensitive patient health information (PHI). Compliance extends beyond code β it demands secure data handling across mobile apps, web platforms, and document storage.
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In short: every layer of Orah Care had to be secure, traceable, and compliant.
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Our approach was to analyze, fix, and enhance β identifying bugs, optimizing code, and building scalable, HIPAA-compliant infrastructure from the ground up.
Bringing transparency and connection to patient care
From the beginning, the idea behind Orah was both simple and transformative: give family members continuous access to their loved onesβ well-being.
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The platform enables real-time monitoring of patient conditions, bridging the gap between families, caregivers, and healthcare providers. It creates a digital ecosystem where communication is transparent, secure, and accessible anytime, anywhere.

Understanding users to build for their reality.
Defining personas wasnβt enough β understanding them was essential.
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To build the right experience, we implemented Amplitude Analytics to track real-world user behavior. This allowed us to identify where users converted, where they dropped off, and which interactions caused friction.
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With this data-driven insight, we refined navigation flows, improved engagement, and optimized retention β ensuring that caregivers and families could rely on Orah every day.
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Security by design β not as an afterthought
One of the biggest challenges was integrating HIPAA compliance into every component of the platform.
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Compliance required implementing robust physical, network, and process security measures, ensuring that all systems managing PHI (Protected Health Information) followed federal standards.
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This meant securing data transmission, encrypting storage, and managing access across both mobile and web applications. Every feature β from health updates to document sharing β was designed with privacy and protection at its core.



Building a scalable, secure, and modern infrastructure
The Orah platform was developed using React Native for mobile, enabling seamless deployment on both iOS and Android devices.
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The backend, powered by Node.js, provided the speed, reliability, and scalability required to process real-time health data. The entire solution is hosted on Amazon Web Services (AWS) to ensure high availability, data integrity, and compliance readiness.
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A compliant foundation for future growth
A compliant foundation for future growth.
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Within just six months, we delivered a fully functional, HIPAA-compliant MVP, setting a solid foundation for Orahβs continued development.
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By reworking legacy code, optimizing performance, and embedding compliance at every level, we helped transform Orah into a secure, scalable, and patient-centered healthcare platform.
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The result:
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- Full HIPAA compliance across mobile and web
- Improved system stability and reliability
- Enhanced user experience through data-driven insights
- A trusted tool for families and caregivers nationwide
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Orah Care now stands as a testament to how technology and empathy can merge to create meaningful digital healthcare solutions.

