Elevating digital healthcare management for home care agencies

client
Orah Care
year
2021 - 2025
category
HealthTech
Caregiver holding hands with older lady
what we did

UX/UI DESIGN

MOBILE DEVELOPMENT

WEB DEVELOPMENT

BACKEND DEVELOPMENT

DATA ANALYTICS

HIPAA COMPLIANCE

Orah provides fee-for-service medical concierge and patient monitoring services for privately paid home care agencies.

Through its digital platform, families gain real-time access to their loved ones’ health information, ensuring peace of mind and improving quality of care.

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Together, we set out to redefine how technology supports personalized, compliant, and connected home care.

[01]
Intro

A complete rebuild for compliant, high-quality patient care

When we joined the Orah project, our objective was to deliver a reliable MVP within six months β€” one that met both product expectations and HIPAA compliance standards.

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The existing codebase required significant restructuring to meet the technical and regulatory requirements of healthcare software in the United States. Our challenge: build a robust, compliant foundation without sacrificing usability or delivery speed.

Selection of UI screens from the project
[02]
Challenge

Rebuilding under pressure β€” compliance, performance, and precision

At the outset, the primary task was to stabilize and refactor the code inherited from a previous team. We needed to ensure full system reliability while integrating stringent HIPAA compliance measures.

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HIPAA (Health Insurance Portability and Accountability Act) defines how organizations handle and protect sensitive patient health information (PHI). Compliance extends beyond code β€” it demands secure data handling across mobile apps, web platforms, and document storage.

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In short: every layer of Orah Care had to be secure, traceable, and compliant.

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Our approach was to analyze, fix, and enhance β€” identifying bugs, optimizing code, and building scalable, HIPAA-compliant infrastructure from the ground up.

[03]
Vision

Bringing transparency and connection to patient care

what we did

From the beginning, the idea behind Orah was both simple and transformative: give family members continuous access to their loved ones’ well-being.

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The platform enables real-time monitoring of patient conditions, bridging the gap between families, caregivers, and healthcare providers. It creates a digital ecosystem where communication is transparent, secure, and accessible anytime, anywhere.

Selection of UI screens from the project
[04]
Research

Understanding users to build for their reality.

what we did

Defining personas wasn’t enough β€” understanding them was essential.

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To build the right experience, we implemented Amplitude Analytics to track real-world user behavior. This allowed us to identify where users converted, where they dropped off, and which interactions caused friction.

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With this data-driven insight, we refined navigation flows, improved engagement, and optimized retention β€” ensuring that caregivers and families could rely on Orah every day.

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[05]
Compliance

Security by design β€” not as an afterthought

One of the biggest challenges was integrating HIPAA compliance into every component of the platform.

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Compliance required implementing robust physical, network, and process security measures, ensuring that all systems managing PHI (Protected Health Information) followed federal standards.

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This meant securing data transmission, encrypting storage, and managing access across both mobile and web applications. Every feature β€” from health updates to document sharing β€” was designed with privacy and protection at its core.

[06]
Development

Building a scalable, secure, and modern infrastructure

The Orah platform was developed using React Native for mobile, enabling seamless deployment on both iOS and Android devices.

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The backend, powered by Node.js, provided the speed, reliability, and scalability required to process real-time health data. The entire solution is hosted on Amazon Web Services (AWS) to ensure high availability, data integrity, and compliance readiness.

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Development technologies: React Native, Node.js, AWS
[07]
Outcome

A compliant foundation for future growth

A compliant foundation for future growth.

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Within just six months, we delivered a fully functional, HIPAA-compliant MVP, setting a solid foundation for Orah’s continued development.

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By reworking legacy code, optimizing performance, and embedding compliance at every level, we helped transform Orah into a secure, scalable, and patient-centered healthcare platform.

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The result:

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  • Full HIPAA compliance across mobile and web
  • Improved system stability and reliability
  • Enhanced user experience through data-driven insights
  • A trusted tool for families and caregivers nationwide

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Orah Care now stands as a testament to how technology and empathy can merge to create meaningful digital healthcare solutions.

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